Welcome to our Frequently Asked Questions page! We have done our best to compile a list of the questions we receive most often from students, parents, and alumni.
BIlling and Payments
- Why can’t I register for a course in OASIS?
There are a variety of reasons why you may not be able to register for a course. You may not be able to register for a class because you have Holds on your account, you have not updated your Emergency Contact Information, you do not meet prerequisites/corequisites for the course, you need permission from the instructor, it is not your day for registration, you are not enabled for online registration or because it is a 2nd 8 week course.
- What are holds and how to I get them removed from my account?
You can find information about holds and how to remove them on the Get Ready page on the Enrollment Services website.
- How do I update my Emergency Contact Information?
From the main menu of your OASIS Student Account, select “Update Emergency Contact Information”. You will be redirected to another login screen- enter the same login information you use for your OASIS account. If you have previously entered your Emergency Contact Info and nothing has changed, you can press the “Confirm” button on the right hand side. A green banner should appear in the upper right hand corner showing that you have confirmed it.
If you need to edit your Emergency Contact Information, select the pencil at the bottom of the contact box. Edit the necessary information and select “Update Information”. You will need to then press the “Confirm” button. A green banner should appear in the upper right hand corner showing that you have confirmed it.
If you have not entered any Emergency Contact Information, select the “Add New Contact” button. Enter the information for the person you would want the institution to contact if there was an Emergency. (THIS SHOULD NOT BE YOUR ROOMATE.) Once you’ve entered their information, select “Add Contact”, and then press the “Confirm” button. A green banner should appear in the upper right hand corner showing that you have confirmed it.
- How can I see what the prerequisites/corequisites are for a course in OASIS?
Simply click on the course in OASIS and a new window will appear with the section information. Below the Meeting Information, there is an area entitled “Requisite Courses” that will tell you the required prerequisites, requisites.
- Where I can find my assigned registration date?
Registration dates are assigned by the number of earned credit hours. Those students with 81 or more earned credit hours can register on the first day of registration. Those students with 49 or more earned credit hours can register on the second day of registration. Those students with 17 or more credit hours can register on the third day of registration. Those students with 16 or fewer credits can register on the fourth day of registration. The exact dates of registration will be sent to you and your advisor through your Oglethorpe email account. You can also visit the Get Ready page for exact dates of registration.
- The course I want to register is full, what can I do?
You can add yourself to the waitlist and hope that a seat becomes available. You can also request an override from the instructor to get into the course. Remember it is at the instructor’s discretion to let you into a full course.
- How do I get an override for a full course?
You can email the instructor asking for permission. If they respond giving you permission, you can take a screenshot of their email and upload it to the online Add Form. You can also fill out online Add Form and say that you don’t have permission and the form will automatically email the request to the professor for you.
- How can I find out who the instructor is for a course?
You can find this information in OASIS.
- The instructor says TBA, who can sign off on my override for a course?
The Division Chair can sign off for you. If you are unsure who the Division Chair is for a particular course, you can find that on our Faculty page.
- How can I see what 2nd 8 week courses are being offered?
From the OASIS Student Account main menu, select “Search for Sections”. You will be directed to the search menu. DO NOT SELECT A TERM. Instead enter the start date and end date of the 2nd 8 week session and press “Submit” at the bottom of the page. You can find the dates for the 2nd 8 week session on the Academic Calendar.
- How do I register for 2nd 8 week courses?
You can register for 2nd 8 week courses by filling out the online Add Form.
- Who is my advisor?
Instructions for finding this information are on the Advising page on the Enrollment Services website.
- How do I add myself to a waitlist?
Instructions for adding yourself to a waitlist can be found on the Waitlist page on the Enrollment Services website.
- Will I automatically be registered for a course if I add myself to a waitlist?
No, registration is not guaranteed. If a space becomes available, you will receive an email from the HUB instructing you to login to OASIS and register for the course. You have 24 hours to register for the course before you are dropped from the waitlist.
- Why can’t I add myself to certain waitlists?
If you are trying to add yourself to a waitlist and OASIS won’t process it, an error message will appear at the top of your page in red explaining why you can’t. There are a variety of reasons but basically anything that would prevent you from registering from a course will also prevent you from waitlisting for a course.
- I missed my window to register from a waitlist. What happens now?
You are now no longer on the waitlist for that course. You can add yourself back to the waitlist but you will be at the bottom.
- I didn’t get an email from the HUB about registering and I am no longer showing on the waitlist for a course. What do I do?
Email us at firstname.lastname@example.org and we’ll look into what happened. Don’t panic- we can help!
- Can I waitlist & register for courses in the same registration transaction?
Yes, you simply select “Register” from the “Action” dropdown menu for those courses you wish to register for and “Waitlist” for those courses you wish to waitlist.
- Can I waitlist multiple sections of a course?
No, you can only waitlist one section of a course at a time. If you are registered for one section of a course, you can waitlist one other section.